back COVID-19
  • Wash your hands
  • Wear a mask
  • Cover your cough
  • Keep your distance
  • Handle hardware safely

Wash your hands

The best way to achieve good hand hygiene and prevent the spread of germs is to frequently clean your hands with soap and water.

Step-by-step

1

apply soap

Apply Soap - The type of soap—bar, liquid, antibacterial, or plain—doesn’t matter, as long as it creates a good lather

2

Lather and Scrub - Make sure to clean the backs of your hands, between your fingers, and under your nails. Scrub your hands for at least 20 seconds.

3

Rinse - Under running water, rinse the soap from your hands. Avoid turning off the faucet with your clean hands; instead use an elbow or towel.

4

Dry - Use a single-use paper towel or a clean and dry cloth towel. The friction from towels can lift away more microbes, so they’re preferred over air dryers.

Wear a Mask

Apple requires face masks to be worn by all individuals at Apple sites (employees, contractors, vendors, and guests), including on commute shuttles and coaches, and in Retail stores.

Many jurisdictions advise individuals to wear a face mask in all public settings, and especially in situations where physical distancing measures are difficult to maintain. Surgical masks or N-95 respirators should not be worn at Apple sites. These are critical supplies that must continue to be reserved for healthcare workers and other medical first responders.

N95 masks with valves are not permitted at Apple stores or Apple facilities. Apple will provide reusable face masks for incidental use at all Apple locations.

These will be shipped to each Apple location or to local hubs. They are designed to prevent the spread of virus from the wearer to others.

They are not a substitute for physical distancing, good hygiene, and staying home when ill, but are helpful when combined with these primary interventions.

If you’re unable to wear Apple-provided face masks at work, you may explore alternative face masks if they meet Apple requirements listed in the following section.

If you or someone you live with or care for are at higher risk for severe illness from COVID-19, partner with your manager and People Business Partner to discuss whether postponing your return to work date makes sense for you.

Mask 101

  • Choosing a mask
  • How to wear
  • When to wear
  • Caring for Reusable Face Masks
  • Disposal

Choosing a reusable face mask

When choosing a reusable face mask look to ensure that it:

  • Covers your nose and mouth, and that it fits snugly but comfortably against the side of the face
  • Can be secured with ties or ear loops (if needed, a strap extender will provide additional adjustability and take pressure off the ear loops)
  • Is made 3 or more layers of fabric, or if there are only 2 layers, then multiple folds of fabric
  • Allows for breathing without restriction
  • Does not have valves
  • Can be washed and dried without changing its shape

How to wear

Your face mask must cover your nose and extend below your chin to be effective. Please try yours on so you can get accustomed to wearing them. 

  • Wash your hands with soap and water, or use hand sanitizer, before you put on the face mask.
  • To form a snug fit around the contours of your nose, use your thumb and index finger to pinch the wire on the center top edge of the mask. If you wear glasses, pay extra attention to this step — it can help prevent your glasses from fogging.
  • If your glasses fog up while you wear a face mask, try washing your glasses in warm, soapy water, then air drying. You can also try an eyeglass cleaner that’s formulated to prevent fogging. Avoid using tape when securing the cover to your face. Also avoid using saliva to clean your glasses.
  • Refrain from touching the face mask while wearing.
  • Wash your hands, or use hand sanitizer, before and after removing.
  • Choose an alternate reusable face mask if you are sensitive to the fabric.

You are required to wear face masks in all common and public areas. These areas include, but are not limited to, the following:

  • On transportation with more than one person
  • In work settings
  • While walking outside to and from your car or coach
  • Outside when walking on or working near pedestrian walkways and bike paths
  • Outside when working near others, or when queuing in a line for temperature screening and commute 
  • Inside buildings while walking to and from your desk 
  • In conference rooms
  • Per local health ordinances, wearing face masks is required at all times when within Cupertino/SCV and Singapore locations, including at personal work stations.

If you have an Apple Face Mask, visit Welcome Forward for instructions on how to care for your mask.

If you have a reusable face mask that is not an Apple face mask, wash the mask in warm water and soap at least weekly, or as needed. Very gently rinse (or wipe off) any surface dust and dirt, then air dry away from direct sunlight. 

When not in use, ensure it is fully dry then lay flat and store in a covered place that is clean, cool, and away from contaminants and direct sunlight.

Apple Face Mask can be either hand-washed or heat-treated (oven bake) up to 5 times.

CM brand face masks are good for 5 washes. 

Supield brand face masks are good for 20 washes.

Reusable face masks can be reused and washed repeatedly. Dispose of a reusable face mask when/if it:

  • Exceeds the number of washes suggested for the brand you own (CM brand are good for 5 washes, and Supield brand are good for 20 washes)
  • Becomes difficult to breathe through
  • Breaks
  • No longer fits the face properly (due to wear or distortion)
  • Becomes contaminated with someone else’s respiratory droplets (e.g. from a cough or sneeze, other than from the wearer)
  • Has been in direct contact with someone diagnosed with COVID-19.

Dispose of the reusable face mask in the regular trash. If it is known or suspected to be contaminated by someone who is ill, place it in an individual bag and then dispose of it in the regular trash.

To be environmentally responsible, cut both ear straps before disposal.

Cover your cough

Help stop the spread of germs. Follow these steps to protect yourself and others when you cough or sneeze.

1

Use a tissue - Cover your mouth and nose with a tissue. Then throw away the used tissue.

2

Use your sleeve - If you don’t have a tissue, cough or sneeze into your upper sleeve or the crook of your elbow — not into your hands.

3

Wash your hands - Use soap and warm water and scrub for 20 seconds. Then rinse your hands and use a clean towel to dry them.

4

Stay home if you’re feeling sick - The best way to avoid spreading germs if you’re coughing or sneezing is to stay home.

Keep your distance

Mindfully create distance between yourself and others throughout the day to reduce the risk of exposure to COVID-19.

When you are at work, maintain a 6-foot (2-meter) distance from others at all times unless your local EHS team has communicated otherwise. Follow all signage instructions and any floor markings.

Handle hardware safely

If your project team prepares development hardware for user study activities, engineering evaluations and product demos, you must plan for and implement COVID-19 precautions.

  • Practice good hygiene
  • Disinfect equipment
  • Get help

Practice good hygiene

Maintain physical distancing and wear face masks for all hardware handling activities that require person-to-person interaction.

  • Avoid touching your face while transporting, handling or working on devices, equipment and hardware.
  • Cough or sneeze into your elbow and away from the equipment.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Wear a face mask at all times.
  • Maintain physical distancing at all times.
  • You can wear gloves to protect devices from skin oils or to protect skin from contact with disinfectants. Note that gloves are not a substitute for hand washing.
  • Use clean, disposable gloves to handle or transfer equipment.  Wash hands prior to putting on gloves and after removing gloves.

Practice these hygiene guidelines during any of the following activities:

  • When you unpack equipment and devices received from an outside location.
  • Between uses if a device is at or near the face of hardware evaluators, study participants or demo presenters.
  • Whenever you suspect the hardware could have been exposed to respiratory droplets from anyone handling equipment.
  • Whenever recommended in the lab’s risk assessment. 
  • Before packaging and shipping equipment from one location to another.

Disinfect equipment

Disinfect all off the following items:

  • Displays, keyboards, trackpads
  • Prototype hardware and equipment used to power prototypes
  • Dev boards and test equipment
  • Released hardware and cables
  • Additional sensors or probes used to inform and evaluate Apple sensor technologies

Disinfection steps:

  • If equipment is a form factor that can be disinfected (ex. iPad, MacBook, iPhone, Pencil, Watch), complete following disinfection steps:
  • Preferred method: Use disinfectant wipes with quaternary ammonium compounds (e.g. Clorox disinfecting wipes).  If approved by EHS, you may need to use wipes that contain 70 percent or higher isopropyl alcohol (IPA).
  • If wipes are unavailable, contact EHS to obtain procedures for use of 70 percent IPA liquid.  Ensure your device or equipment can withstand exposure to alcohol.
  • Be sure to refer to the manufacturer’s recommended safety precautions for handling disinfectant on tools and equipment (e.g. Manufacturer’s data sheet).
  • Apply disinfectant to clean disposal towel or wipe and then wipe down device or equipment. 
  • Avoid getting moisture into any openings.
  • Do not submerge your device or equipment into any unapproved cleaning agents. 
  • Discard used quaternary ammonia (Clorox) wipes in the regular trash.
  • If needed, use clean, disposable gloves during disinfection.
  • Pay strict attention to personal hygiene: do not touch your face during disinfection and direct sneezes or coughs into your elbow.
  • After removing used gloves, wash your hands with soap and water for 20 seconds.

 

Get help

If you’re unable to use the disinfection methods described here, consider these alternatives:

  • Set equipment aside for up to 96 hours. This applies when cleaning supplies are not available, equipment is a unique form factor, or equipment cannot be exposed to liquids (ie. dev boards, soft materials).
  • Contact EHS to determine if dry heat is appropriate for your equipment.
  • Contact EHS to evaluate if it is appropriate soak soft goods in 70 percent IPA solution for 15 minutes. 
  • If you need other disinfection support, contact your local EHS support.

Your actions matter

Sign Up for COVID-19 testing

Learn more about Apple’s optional weekly COVID-19 testing program.

Learn More

Report a COVID-19 Incident

If you’re working onsite and have tested positive for COVID-19 — or are experiencing COVID-19 symptoms — either you or your manager are encouraged to report it.

Learn More

Complete at-home health screening

Complete this screening each day before you depart for any Apple office or store. If you would prefer to not use this daily online health check, you will be required to undergo an Onsite Daily Health Screening when you arrive.

Learn More

Start up your lab

Understand which COVID-19 precautions and controls you should implement prior to your lab inspection and re-opening. 

Learn More

Didn't find what you're looking for?

Your site lead is here to help you.

Tanisha Holmes

Your EHS site lead 

(916) 777-9000