back COVID-19
  • Identify symptoms
  • Onsite Illness
  • Offsite Illness
  • Start-up your operation

Symptoms to look out for

When a person has COVID-19, symptoms may appear within two days to as long as 14 days after exposure. Symptoms can include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Onsite Illness

If an employee is displaying symptoms or learns of a positive test result at an Apple facility, act immediately.

What to do next?

  • Apple Employee
  • Vendors

If an employee is displaying symptoms or learns of a positive test result at an Apple facility, act immediately. Do note that employee information is sensitive and confidential. 

  • Ensure the affected employee is wearing a face mask.
  • Make arrangements for the employee to leave the premises.
  • If the person cannot leave independently, provide a private space and physical distance from other employees until transportation arrangements can be made.
  • Instruct the employee to reach out to local health authorities or self-quarantine at home.
  • Fill out an Incident Report. Once you’ve submitted an incident report, the affected employee will receive a communication from People team to offering support and guiding them through next steps.

If a vendor has tested positive for COVID-19 and has been onsite at an Apple facility 72 hours pre-symptom or pre-test date, then an Incident Report should be submitted immediately. The Incident Report will include questions about Apple close contacts.

  • If the vendor manager does not have access to AppleConnect, the Apple contact will need to fill out the Incident Report.
  • The Incident Report will notify Apple of the situation so EHS can initiate an action plan for the Apple facility and provide return-to-work guidance.
  • Vendor companies should provide case support to their employees, which includes contact tracing if required.
  • If any Apple close contacts were identified, the Employee Relations Business Partner will reach out to Apple close contacts

Contact tracing may be required if the affected employee was in close contact with others in the workspace, and if the affected employee themselves has been in close contact with someone with COVID-19.

If yes:

  • Your People Business Partner collects names of all Apple employees, contractors and vendors that worked in close proximity (within 6 feet/2 meters for more than 15 minutes) from when the affected 
  • employee started feeling symptoms, and up to 72 hours before the affected employee started feeling symptoms.
  • Your Employee Relations Business Partner reaches out to close contacts identified by your People Business Partner. If you are asked to assist with contact tracing, do not disclose the affected employee’s name to nearby employees. Work with your People Business Partner or Employee  Relations Business Partner in consultation with EHS for appropriate communication to nearby employees.
  • EHS will advise on next actions such as cleaning of the necessary areas of the workspace

Contact tracing

Contact tracing may be required if the affected employee was in close contact with others in the workspace, and if the affected employee themselves has been in close contact with someone with COVID-19.

If yes:

  • Your People Business Partner collects names of all Apple employees, contractors and vendors that worked in close proximity (within 6 feet/2 meters for more than 15 minutes) from when the affected 
  • employee started feeling symptoms, and up to 72 hours before the affected employee started feeling symptoms.
  • Your Employee Relations Business Partner reaches out to close contacts identified by your People Business Partner. If you are asked to assist with contact tracing, do not disclose the affected employee’s name to nearby employees. Work with your People Business Partner or Employee  Relations Business Partner in consultation with EHS for appropriate communication to nearby employees.
  • EHS will advise on next actions such as cleaning of the necessary areas of the workspace

Offsite Illness

If an employee notifies you of symptoms or a positive test result by phone: 

  • Instruct the affected employee to reach out to local health authorities and self isolate at home.  
  • If available, advise the employee to wear a face mask, practice good hygiene, and keep their distance if they will be around any other people
  • Fill out an Incident Report. The employee will receive communication from People team describing next steps.

Start-up your operation

EHS offers start-up support for many operations that were shut down during pandemic-related facility closures.

If you need support for the safe start up of your operations, the EHS team is here to help.

Labs: Sue Creighton

Events: Chris Campbell

Original Content and Production: David Limon

Caffes and eBars: Tiffany Brown

Data Centers: Mike Brodock

Construction: Jeff Bennett

Manufacturing: Mike O'Keeffe

Retail: Mikey Paterson

Other operations, please email safety@apple.com

Your actions matter

Sign up for COVID-19 testing

Learn more about Apple’s optional weekly COVID-19 testing program.

Get Tested

Report a COVID-19 Incident

If you’re working onsite and have tested positive for COVID-19 — or are experiencing COVID-19 symptoms — either you or your manager are encouraged to report it.

Report an Incident

Complete at-home health screening

 

Complete this screening each day before you depart for any Apple office or store. If you would prefer to not use this daily online health check, you will be required to undergo an Onsite Daily Health Screening when you arrive.

Complete Screening

Start up your lab

Understand which COVID-19 precautions and controls you should implement prior to your lab inspection and re-opening. 

Learn More

Didn't find what you're looking for?

Your site lead is here to help you.

Tanisha Holmes

Your EHS site lead 

(916) 777-9000